About
Business Process Outsourcing is a service that enables organisations to outsource non-core business functions and operational activities to a specialised external provider. This allows companies to optimise workforce management, improve operational efficiency, reduce administrative overhead, and focus internal resources on strategic, revenue-generating activities. Depending on local legislation and the chosen outsourcing model, organisations may also benefit from greater workforce flexibility and more efficient management of employment-related obligations.
At the same time, secondary tasks will always be closed on time by third-party resources. An alternative way of staffing ensures smooth operations and allows you to receive timely and efficient service.
The service will be relevant to you if the company has limitations on the number of staff or the amount of fixed costs. With outsourcing, staffing remains the same and the cost of services is charged to variable costs. Moreover, outsourcing costs are taken into account after EBITDA calculation, which improves financial performance.
Areas and specialisations of personnel for outsourcing
Most often these are tasks related to maintenance, administration, maintaining the functioning of the organisation in the following areas:
- accounting
- IT & telecom
- HR
- marketing & PR
- digital
- legal
- customer support
- admin staff: reception, office managers
- translators
- assistants
- sales staff
Stages of outsourcing
- Initially, you need to assess the company's need for the service. At the preliminary stage, you should analyse the organisation and its departments: which departments are key, and who can be outsourced?
- Evaluate the financial efficiency by departments: the level of productivity and salary of individual employees and the department as a whole: who brings income and results, and who is inefficient and only wastes the resources of the team?
- Evaluate the available offers on the outsourcing market before making a decision. Study what companies offer and what conditions are stipulated in their contracts. Compare the cost of performing services by in-house specialists with the cost of outsourcing services.
- Choose the right outsourcing partner. Before making a decision, evaluate the provider's experience, industry expertise, client portfolio, and track record. Reviewing case studies, client testimonials, and references will help you assess the provider's reliability, service quality, and ability to meet your organisation's specific business requirements.
- Draw a contract. Collect all the information obtained during the evaluation of the work of the unit, whose tasks you outsource. Reflect in the document not only the ultimate goal, but also the ways of achieving it, including interim target dates, as well as qualitative and quantitative performance indicators.
Benefits of partnering with a recruitment agency
Global Standards, Local Expertise:
We will always choose a cheap option over a reliable one.
We will prepare documentation for you in accordance with all Rostrud requirements.
With access to a proprietary database of more than 500,000 candidate profiles, we can quickly identify and recruit professionals who match your specific business requirements. Our extensive talent network and proven recruitment expertise enable us to respond rapidly to workforce needs while maintaining a high standard of candidate quality.
The agency has a network of offices in several countries, which also widens the choice and speeds up the search process.
Regardless of the order amount, a personal project manager will work with you. He will solve your tasks, no matter how non-standard they may be.
Benefits of outsourcing
Cost reduction
If you choose outsourcing cooperation, you do not need to pay for employee training, set up workplaces, buy equipment, lay down expenses for motivation support, bonuses and bonuses.
Reduced tax burden
The company that provides outsourcing services pays for sick leave and holidays, transfers deductions to the tax office, pension fund and health insurance fund.
Independence from a particular employee
When you sign an outsourcing contract, it doesn't matter to you who exactly will do the work, as you are signing up for the services to be performed by the organisation itself. For example, if the performer falls ill or decides to quit, the agency will still provide the service in full by finding another employee for the same role.
High level of professionalism
You get access to staff from a highly specialised organisation that vouches for the professionalism and experience of its workers. This is easier than hiring such professionals yourself and checking that they meet the requirements of the vacancy.
Focus on the company's core business and optimise working time costs
You no longer need to spend material and human resources on tweaking non-key processes, and HR managers can focus on finding people who strengthen your business.
Reducing the actual number of employees
Relevant if your business needs to comply with the headcount regulations set out in the Civil Code, the Labour Code and the Tax Code. Outsourced staff are not officially employed by the company and are not taken into account when determining compliance.
When is outsourcing necessary?
- the company does not have enough money to hire new employees (in addition to wages, the costs include a social package, holiday and sick leave, workplace arrangement, etc.);
- the services of an employee are not needed all the time: for example, only the preparation of accounting reports once a quarter;
- the company has many non-core divisions that do not bring profit and this is badly reflected in the financial statements;
- you need temporary replacements for absent specialists - for example, for the period of maternity leave or long-term sick leave of a permanent employee;
- the company needs to reduce staff or costs.
Во всех этих случаях гораздо выгоднее и удобнее нанять стороннюю компанию, которая выполнит работы по договору аутсорсинга. Обращение в рекрутинговое агентство Антал Бизнес Решения (Antal Staffing Solutions) — оптимальное решение, которое позволит вам закрыть потребность в профессиональных кадрах с минимальными затратами и без расширения штата.
FAQ
Outstaffing is the delegation of tasks to employees employed by another organisation. You get employees who perform the services. With outstaffing, companies enter into a contract to provide staff. You pay for specific specialists for a specific workplace.
Outstaffing also has a time limit - a maximum of 9 months, outsourcing has no time limit.
Since 1 January 2016, hired labour (personnel leasing, outstaffing) is officially prohibited in Russia by Law No. 116-FZ. But there is an exception, which is provided for private employment agencies.
Moreover, there are two different concepts in the law. The first is indentured labour. It is prohibited. The second is the activity of providing personnel. This activity is allowed.
Cost
The cost of the service depends on several factors
1. The deadlines you set - how quickly you need to delegate tasks.
2. Number of employees / volume of tasks.
3. specialisation - what level of employees you need, whether it is a narrow field or you need line staff.
Более подробно обсудить стоимость аутсорсинга для вашей компании вы можете с менеджером по развитию бизнеса Антал Бизнес Решения (Antal Staffing Solutions) — Дарьей Феоктистовой, Daria.Feoktistova@antaltalent.com | +7 968 330 95 45